Customers who use software as a service have no hardware or software to install, maintain, or upgrade. That’s especially true in organizations that have a “work-from-anywhere” culture. Plus, many vendors offer training to help users make the most of their investment.Īll this helps your employees get more mileage out of business software and, in turn, deliver more value to your customers.īecause SaaS facilitates remote application hosting and delivery, its key advantage is easy access across locations and devices. That means there’s no hardware to maintain, applications and data are always backed up, and updates are automatic. Software also lives on providers’ servers. It’s subscription-based, with pricing options that support both individual and multiple users. And if your business experiences a data breach or natural disaster, it could lose access to critical applications and information. If anything goes awry, you have to fix it. Meanwhile, your company needs energy, servers, and storage to accommodate applications and data.
Updates arrive in the form of new software versions that you must buy and install. Traditional software generally demands large, upfront investments in exchange for limited installations. Software as a service can be an asset to your IT department, to your broader workforce, and to your customer base. Simplify software maintenance and management On this page, you’ll learn the basics of software as a service, including how SaaS can: Users therefore access cloud-based software as a service through websites and apps. In its most basic form, the cloud is “software, data storage, and processing power” that’s available via the web. That frees users from licensing and hardware limitations, as well as maintenance responsibilities.Ĭloud computing is a key enabler. With SaaS, applications live on software providers’ servers. That made it difficult to collaborate, to work from a communal database, and to update data as needed. Users had only so much storage on their hard drives, and companies had to buy individual licenses for everyone. Traditionally, IT departments installed business software on employees’ computers and had to manually update and maintain it.
SaaS applications are also known as:Īs the name suggests, SaaS transforms software from a product that’s purchased - a commodity that you buy once and download to your device - into a service that’s rendered: a set of capabilities that you subscribe to. Software as a service (SaaS) is a way of delivering applications remotely over the internet instead of locally on machines (known as “on-premise” software).
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